Ford's
Ranger Roundtable
Seven Ranger Enthusiasts Meet with Ford Engineers
Special thanks
to Robert Fox for the heads up on this article and the contributions of
the folks who attended the Roundtable.
Think
the manufacturers don't pay close attention to the comments folks post
on the bulletin boards about their trucks? Think again. Here is a story
about what Ford Motor Company did to take advantage of the Internet's
power to gather a community of pickup truck enthusiasts for some one-on-one
feedback with Ford engineers.
This
is how it all started.
Ford
Motor Company is constantly checking out the bulletin boards at various
web sites that cover their products to see what the latest buzz and feedback
is on their vehicle lineup.
About
4 months ago, Mike Donofrio, a regular message poster at FordRanger.com,
made some comments about how his new Ranger had not reached his expectations
like the previous Ranger he had owned. Greg
Dabkowski, the Supervising Engineer for the Ford Ranger Project Team,
was reading the site and came across Mike's post on the board. Greg made
a copy of the post and gave every engineer on the Ranger team a copy.
Greg
Roundtable
Attendees Robert
Fox:
FordRanger.com Sysadmin
then called Mike
and talked about doing a conference call with some Ranger owners and the
project engineers but Mike had one idea better and suggested that Ford
fly several owners and have them sit down and talk face-to-face with the
engineers.
After that conversation
Greg Dabkowski got in touch with Robert Fox, Sysadmin at FordRanger.com,
and asked him for a list of Ranger owners who would have a good overall
knowledge of the Ranger or have had older Rangers in the past and own
a newer truck now. Robert gave Greg a list of candidates and from that
list eight Ranger owners and enthusiasts were picked to attend at roundtable
discussion with Ford engineers in Dearborn, Michigan.. Of the eight invited
one person was unable to attend. Ford generously provided the plane fare
and hotel accommodations for the roundtable guests.
The purpose of the
roundtable was to work with the Ranger owners face-to-face and learn from
their experiences to help make the Ranger a better truck.
Here are some excerpts
from the Ford Ranger Roundtable in their own words:
Robert Fox:
"Okay, First
thing we did was go to the Ford Proving Grounds where we went to a small
garage and met all the engineers that had something to do with the Ranger
program. We had kind of a round table type meeting talking about everything
that had to do with the Ranger. And I do mean EVERYTHING!...We talk for
over 4 hours with the engineers. And Jim said it best, this wasn't a pony
show. The engineers were listening to everything we had to say and they
constantly took down notes."
"After the first
part of the meeting, we were taken to the Advance Engineering Center where
Ford does a lot of their R&D. This place was incredible! Some of the places
they showed us was sound room where they had sound data from a Ranger
and showed us how give the Ranger it's own distinct sound. So if you ever
thought that all they do is put the motor in the truck and slap on an
exhaust and how ever it sounds that's the way it is, then your wrong.
They actually design how they want the truck to sound, then by tuning
the intake and exhaust they try to reach the target sound design."
"There is a
lot of good things to be looking for in the next generation of Ford Rangers.
I feel really good about the future of the Ford Ranger program and the
direction that it will be taking. Don't expect changes to happen over
night, but you can sure bet that the engineers have the you in mind and
as well as future Ranger owners. Mark said that there was so much that
they wanted to tell us about the future of the Ranger and the plans they
had for it, but they couldn't and it was really hard for them to keep
it to themselves. That alone gave me a really positive vibe. Now they
were careful with the words they said, but I am pretty sure we will not
see a 5.0 in a Ranger because the basically told us that the days pushrod
motor line up is slowly coming to an end. This means if we do see a V8
Ranger it more than likely be a 4.6L or a 3.9L (I have a feeling that
they didn't let us ride in a LS8 just for the thrill of the ride, that's
my opinion) or maybe some other type of V8 OHC motor."